TERMS AND CONDITIONS
Welcome to BIRDALAY. We are pleased that you are visiting our website.
Please review these terms and conditions that outline the rules and regulations for the use of BIRDALAY Website and purchase of products. We hope that you enjoy our site.
SHIPPING AND RETURNS
All packages ship with USPS and all shipping speeds and times given are ESTIMATES andare NOT guaranteed delivery dates. As you have likely experienced, shipping delays are increasingly common.
The USPS is soley responsible forshipping delays once the product is mailed. BIRDALAY is not responsible for, and does NOT refund, for any USPS delays.
Once an order has shipped and the customer has received the tracking number by email, any inquiries regarding shipping delays or shipping issues should be directed to the USPS Post Office.
Due to the unique nature of the product, BIRDALAY does not accept returns on any products.
Orders are valid for cancelation and full refund up until the shipping label has been purchased and the order has been filled.
To cancel an order contact BIRDALAY by email with your order number and request to cancel.
BIRDALAY may cancel an order for any reason and any cancellation will result in a full refund. The reasons for order cancelation may involve but are not limited to, errors with order placement, orders flagged as fraudulent or high risk, customers with previous false chargebacks, or inventory shortages.
All payments are processed through SHOPIFY payments and refund times are according to SHOPIFY’S store policies.
Please let us know as soon as possible about any issues regarding product quality or order errors. These issues must be addressed with BIRDALAY within 14 days of receiving the product. All issues claims must be submitted with clear photos of the issue in order to receive a full refund.
FRAUD AND THEFT
Filing a false charge back for items shipped or receive is classified as credit card fraud and theft and will result in legal action for any and all damages and expenses incurred by BIRDALAY due to the false charge back.
BIRDALAY uses USPS tracking numbers to insure your package arrives safely. In the case of a dispute the USPS tracking number will be used as legal evidence of package delivery or of a lost package.
Purchase of BIRDALAY items is for personal use only. The resale of our product is strictly prohibited without a written contract.
CAUTION: CHOKING HAZARD
Products contain small parts that may be a choking hazard and should be kept away from small children and pets.
PRODUCT IS NOT EDIBLE